Field Service Engineer (L2)
Core
Install, maintain, repair, and support X-ray and trace detection systems at customer sites in aviation, ports, borders, defence, and critical infrastructure sectors.
Role type
Field Service Engineer (L2)
Builds
Operational security screening and threat detection systems for airports, ports, and government facilities
Domain
Security technology / Aviation / Defence / Critical Infrastructure
Deliverable
physical/clinical work
Required skills
Fault-finding and troubleshooting (electrical, electronic, mechanical, software), Preventative and corrective maintenance, Component replacement (motors, belts, sensors, rollers), Equipment installation and commissioning, Onsite and remote technical support, Field documentation
Preferred skills
Experience with hand tools, power tools, and diagnostic equipment, Microsoft Office proficiency, Ability to work independently, Travel across regional and remote locations
Technologies
X-ray systems, Trace detection systems, Laptop-based service software
Responsibilities
Service, troubleshoot, maintain, and repair X-ray and trace detection systems at customer sites; Perform preventative and corrective maintenance activities; Diagnose electrical, electronic, mechanical, and software-related faults; Replace and repair components including motors, belts, sensors, rollers, and mechanical assemblies; Install, commission, and configure new equipment; Provide onsite and remote technical support to customers; Complete service reports, maintenance records, and field documentation; Participate in an on-call support roster; Travel across Cairns, regional Queensland, and remote customer locations, including overnight stays
Seniority
Mid-level, hands-on IC