IT Operations Analyst
Core
Engineering-focused IT operations role building and improving the technology environment for secure and efficient employee work, with a major focus on automation using code, APIs, and AI-assisted workflows. (via careerplan.io/jobs/733041d0-7166-41b5-bff8-3bb023fa0311-it-operations-analyst-at-jobgether)
Role type
Senior IC IT Operations Analyst (Engineering)
Builds
Corporate technology environment including identity, endpoints, SaaS administration, device management, and secure access
Domain
IT Operations / Security / Automation
Required skills
Enterprise SaaS administration, Identity management (Okta, Entra), MDM (Kandji, Jamf), Zero Trust (ZTNA, Secure Web Gateway), Python scripting, REST APIs, Terraform, macOS fleet management, Service management practices
Preferred skills
Cloudflare Zero Trust, Zscaler, Netskope, Tailscale, n8n, AI/LLM-assisted workflows, Chrome Enterprise, SOC 2 or ISO 27001 experience
Technologies
Google Workspace, Microsoft 365, Okta, Entra, Kandji, Jamf, Terraform, Python, Apps Script, n8n, Cloudflare, Zscaler, Netskope, Tailscale, Chrome Enterprise
Responsibilities
Own the lifecycle of corporate technology including identity providers, MDM, SaaS applications, and endpoint standards; Administer and improve identity and access environments using SSO, SAML, SCIM; Operate and enhance Zero Trust capabilities including ZTNA and Secure Web Gateway; Build internal automation and tooling to eliminate repetitive manual processes; Establish and improve service management practices covering incident, problem, and change management; Deploy and maintain operational security controls and harden endpoints