Patient Services Officer | Call Centre Bookings

Kelmscott, Western Australia💼 Full-time🗓 2026-09-10 → 2026-09-27

Core

First point of contact for patients, GPs, and medical specialists, handling general enquiries and coordinating radiology bookings via telephone and email.

Role type

Patient Services Officer (Call Centre)

Builds

Diagnostic imaging services (X-ray, Ultrasound, CT, MRI, etc.) for patients and medical professionals

Domain

Healthcare / Radiology

Deliverable

client delivery

Required skills

telephone communication, email coordination, customer service, computer literacy, attention to detail, cultural sensitivity

Responsibilities

Answering phone enquiries, coordinating patient bookings, liaising with GPs and medical specialists, providing general information to the public

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