数据科学家（治理与体验）-TikTok Shop
Core
Build monitoring capabilities for international e-commerce experience using multi-channel user and merchant feedback data to identify negative issues, detect anomalies, and drive improvements in repurchase, retention, and conversion.
Role type
Senior data scientist (e-commerce experience analytics)
Builds
International e-commerce experience metrics and monitoring systems
Domain
E-commerce, International Trade
Deliverable
dashboards & analysis
Required skills
Data metric system construction, SQL, Hive, Python, R, Excel, Data visualization tools, Root cause analysis, User experience perception, Cohort analysis, Causal analysis
Preferred skills
E-commerce experience analysis, English fluency
Technologies
SQL, Hive, Python, R, Excel
Responsibilities
Present negative issues in international e-commerce shopping and determine root causes; Build high-sensitivity capabilities for detecting sudden experience problems; Construct and maintain an experience metric system; Analyze experience issues to drive improvements in repurchase, retention, and conversion; Own core experience metrics including NPS, CPO, and NBFR.