Senior Manager to Strategy&, FS Consulting (Banking Digital Transformation)
Core
Lead strategic and operational transformation initiatives for financial institutions, redesigning business processes, improving customer journeys, and enhancing operating models across retail, SME, corporate, and digital banking.
Role type
Senior Manager, Banking Digital Transformation Strategy & Consulting
Builds
Business transformation roadmaps, target operating models, and customer journey improvements for banks
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Business transformation, Operating Model Design, Business Architecture, Process Optimization, Customer Journey Design, Product Development, Business Requirements Definition, Functional Requirements, Retail/SME/Corporate Banking expertise, Digital Banking Channels knowledge
Preferred skills
Strategy consulting background, Core banking systems familiarity, CRM platforms experience, Data platforms knowledge
Technologies
Core banking systems, CRM, Digital channels, Data platforms, Workflow tools
Responsibilities
Lead business transformation projects and define target operating models; Redesign key banking processes including onboarding, lending, and servicing; Support development of banking products and channel strategies; Translate business needs into functional requirements and solution implications; Manage complex workstreams and lead consulting teams; Support business development activities and client presentations
Seniority
Senior Manager, hands-on IC with team leadership
