Operations Engineer ENR
Core
Provide high-quality technical and operational support for Motorola radio communication systems (Dimetra, Astro P25, MOTOTRBO) across Australia, New Zealand, and New Caledonia, ensuring system stability and customer satisfaction.
Role type
Senior Operations Engineer (Radio Communication Systems)
Builds
Central and Remote Sites, Microwave/MUX Distribution Systems, Console Dispatch Systems, Voice/Telephony Logging Systems, and associated LAN/WANs for public safety and business communications.
Domain
Public Safety & Business Communications (Radio Systems)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Radio system operation and maintenance, Network management (LAN/WAN), System troubleshooting and escalation, Technical documentation, Resource management for field deployment, Network testing and certification, Mentoring junior staff
Preferred skills
Cisco CCNP, Microsoft Active Directory, Windows Server administration, HP/VMware/Linux experience, Network security (firewalls, intrusion detection)
Technologies
Dimetra, Astro P25, MOTOTRBO, Cisco, Microsoft Active Directory, Windows Server 2016/2019, HP, VMware, Linux
Responsibilities
Act as technical escalation point for NOCC staff and field engineers, Provide after-hours on-call support for urgent system problems, Manage resources for field or surveillance staff deployment, Conduct network testing, integration, and certification, Mentor junior technical staff, Travel to customer sites as necessary
Seniority
Senior, hands-on IC with leadership responsibilities