Administrative Officer Emergency Department (IW)
Core
Provide high-quality frontline administrative support to ensure the efficient operation of the Emergency Department and the delivery of exceptional patient care.
Role type
Administrative Officer (Emergency Department)
Builds
Efficient patient flow and clinical workflows within a 24/7 Emergency Department
Domain
Healthcare / Emergency Medicine
Deliverable
Dashboards & analysis
Required skills
Patient registration and discharge documentation, appointment coordination, medical record management, data entry, information management, conflict resolution, multi-priority management
Preferred skills
Resilience, attention to detail, compassionate communication
Responsibilities
Manage patient registrations, admissions, transfers, and discharge documentation; Coordinate appointments, referrals, and medical record management; Act as first point of contact for patients and healthcare professionals; Support medical, nursing, and allied health staff with administrative tasks; Maintain accurate patient information systems and support departmental reporting
Seniority
Individual Contributor
