Technical Specialist
Core
Senior technical specialist managing M365 environments, implementing automation, and providing Tier 3 support for clients.
Role type
Senior Associate M365 Technical Specialist
Builds
M365 solutions, automation workflows, and incident resolution services
Domain
Enterprise Technology / Cloud Services
Deliverable
product features
Required skills
M365 Power Platform, SharePoint, Teams, Copilot, Tier 3 support, incident management, low-code/no-code solutions, M365 architecture, connectors, permissions, Dataverse, AI tools
Preferred skills
ITIL, operational reporting, PMP, CAPM, French
Technologies
Microsoft 365, Power Platform, SharePoint, Teams, Copilot, Dataverse
Responsibilities
Respond to diverse client needs and perspectives, solve complex technical problems using critical thinking, interpret data to inform insights, uphold professional and technical standards
Seniority
Senior, hands-on IC