Legal Technology & Operations Officer
Core
A high-impact role at the intersection of legal operations, technology, project management, and innovation within a global Office of the General Counsel department, shaping and supporting the department's technology ecosystem.
Role type
Legal Technology & Operations Officer
Builds
Legal technology platforms (OGC ContractView, iManage), operational processes, and innovation initiatives (AI-enabled tools, workflow automation)
Domain
Legal Operations / Legal Technology / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Legal operations expertise, project management, system enhancement management, user acceptance testing, document management system administration, legal technology platform support, workflow optimization, vendor engagement, regulatory support
Preferred skills
Document management system experience (iManage, NetDocuments), financial services industry experience, legal technology platform administration (contract/workflow/knowledge management/AI tools)
Technologies
OGC ContractView, iManage, NetDocuments, AI-enabled tools
Responsibilities
Advance legal technology and digital transformation by supporting core legal platforms and improving workflows; Oversee contract and document management systems including enhancements, defect remediation, upgrades, testing, and user training; Support innovation and operational excellence by contributing to AI-enabled tools, knowledge management, and continuous improvement initiatives; Evaluate emerging legal technology solutions by engaging with vendors and monitoring market trends; Manage legal operations projects and governance activities including legal opinion tracking and business continuity planning; Strengthen records, access, and reporting controls through retention management and access reviews; Provide practical legal and compliance support for document review and regulatory processes
Seniority
Mid-Senior, hands-on IC