Directeur ou directrice principal(e) de produit, IA conversationnelle// Principal Product Manager- Conversational AI
Core
Design and own the end-to-end customer-facing conversational AI agent for travel, managing chat and voice interactions for enterprise partners.
Role type
Principal Product Manager (Conversational AI)
Builds
Customer-facing conversational AI agent (chat and voice) for travel partners
Domain
Travel technology / Conversational AI / Enterprise SaaS
Deliverable
production ML models | product features
Required skills
Product management (8+ years), Conversational AI design, Figma proficiency, Front-end development knowledge, AI coding tools, Data-driven decision making, LLM product knowledge
Preferred skills
Experience in regulated industries, Experience with large enterprise partners
Technologies
Figma, AI coding tools, LLMs
Responsibilities
Own the roadmap for the conversational agent across chat and voice, Engage enterprise partners to translate needs into product choices, Drive daily design work in Figma, Build working prototypes using AI coding tools, Define agent behavior including resolution, tone, and escalation policies, Define and defend quality metrics (resolution rate, containment, etc.), Feed field learnings back into the roadmap
Seniority
Principal, hands-on IC