SF City Manager
Core
Lead all aspects of the SF market for a decentralized laundry delivery service, managing operations, partnerships, and logistics to expand nationally.
Role type
Senior operations leader (City Manager)
Builds
Laundry delivery service infrastructure and customer experience
Domain
Logistics / Consumer Services
Deliverable
product features
Required skills
market expansion, partnership management, logistics integration, customer service, operational strategy, project ownership
Preferred skills
hustle, creativity, ambiguity tolerance, entrepreneurial experience
Technologies
Scrubber app, delivery/robotics partner integrations
Responsibilities
manage Scrubber onboarding and feedback, onboard laundry location partners, execute growth tactics and community partnerships, integrate delivery and robotics partners, handle customer service and order issues, identify and drive proactive operational projects
Seniority
Senior, hands-on IC