Senior Technical Support Specialist
Core
Provide advanced functional and technical support for customers using Versapay's ERP integrations, troubleshooting complex integration, payment processing, and accounting-related issues.
Role type
Senior Technical Support Specialist (ERP/FinTech)
Builds
Cash flow clarity and working capital solutions for finance teams via B2B payment automation
Domain
Financial Technology (FinTech) / Enterprise Resource Planning (ERP)
Deliverable
client delivery
Required skills
ERP systems expertise, accounting principles, troubleshooting complex issues, customer support platforms, analytical problem-solving
Preferred skills
Payment integrations/APIs, SQL, REST/SOAP APIs, ERP customization frameworks, mentoring
Technologies
NetSuite, Sage Intacct, Microsoft Dynamics 365 Business Central, Microsoft Dynamics Finance & Operations, Acumatica, SAP Business One, Salesforce, Zendesk, Intercom, Jira