Operations Analyst
Core
Maintains operational reporting assets, ensures data quality, and supports business performance analysis for the Customer Experience branch.
Role type
Operations Analyst (Data Analytics & Reporting)
Builds
Operational dashboards and performance reports for customer experience teams
Domain
Utilities (Water & Wastewater) + Data Analytics
Deliverable
dashboards & analysis
Required skills
Data validation, reporting maintenance, stakeholder requirement gathering, data integrity management, business performance analysis, Power BI, Microsoft Fabric
Preferred skills
Experience in large complex organizations, big data analysis, continuous improvement methodologies
Technologies
Power BI, Microsoft Fabric
Responsibilities
Maintain existing reporting assets, support data validation and quality improvements, maintain documentation, develop foundational knowledge of modern analytics platforms, gather and document business requirements, prepare reports delivering meaningful insights
Seniority
Mid-level, hands-on IC
