Sales & Service Support Coordinator
Core
Coordinate sales and service operations for kitchen and bathroom products supplied to the building and construction industry.
Role type
Sales & Service Support Coordinator
Builds
Sales orders, purchase orders, and stock delivery schedules for builders, developers, and plumbers
Domain
Building and construction / Retail distribution
Deliverable
product features
Required skills
Sales coordination, procurement management, stock returns processing, service call management, quote/order follow-up, product knowledge, stakeholder liaison, Microsoft Office (Word, Excel, Outlook)
Preferred skills
Building/Construction qualification, trade experience, Microsoft Great Plains
Responsibilities
Handle client queries and stock delivery enquiries, process incoming purchase orders, generate sales and purchase orders, coordinate stock procurement and delivery, manage stock returns and claims, field and record service calls, liaise with Sales Account Managers and clients regarding quotes and orders, maintain product knowledge, process Sales Account Manager requests
Seniority
Individual Contributor, operational support
