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Associate Director - Settlements and Reconciliations Governance

New South Wales💼 Full-time🗓 2026-08-29 → 2026-09-26

Core

Lead end-to-end operational governance for usage processing, settlement, and reconciliation of customer and wholesale transactions to ensure financial integrity and regulatory compliance.

Role type

Senior operational leader (Settlements & Reconciliations)

Builds

Financial control frameworks, operational controls, and automated reconciliation processes for telco billing and revenue assurance.

Domain

Telecommunications / Financial Operations / Revenue Assurance

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Billing platforms expertise, rating systems knowledge, mediation environment experience, revenue assurance controls, financial management, regulatory compliance knowledge, automation leadership, continuous improvement

Preferred skills

Telco industry regulatory knowledge, leadership in transformation initiatives

Responsibilities

Lead end-to-end operational governance of usage processing from network switch through mediation, rating, billing and reconciliation; Oversee reconciliation controls and drive resolution of customer-impacting issues; Lead wholesale rating and settlement activities across domestic interconnect, international roaming, domestic roaming, and third-party vendors; Develop a strong financial control framework in the end-to-end validation process of all settlements; Establish and maintain comprehensive operational controls across all processes ensuring compliance with regulatory requirements.

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