Web Project/Account Manager
Core
Client-facing role managing website and design projects for government and not-for-profit clients, handling inquiries, sales, and project delivery from brief to completion.
Role type
Account Manager / Project Coordinator
Builds
Websites, digital communication programs, and brand assets for community and environmental education clients
Domain
Creative Agency / Digital Marketing / Non-profit Sector
Deliverable
product features
Required skills
Client relationship management, project coordination, sales and lead generation, cross-functional liaison, budget tracking, timeline management
Preferred skills
Design passion, adaptability, independent work, multitasking, attention to detail
Technologies
CMS, SEO, social media, e-marketing, printing services
Responsibilities
Respond to client enquiries and follow up leads, meet with clients to sell services and explain project processes, liaise with third parties (hosts, printers, IT) to ensure smooth delivery, manage projects from brief to completion including client training, coordinate with designers and programmers to create timelines and quotes, report project challenges to management, generate new business opportunities
Seniority
Mid-level, hands-on IC