Technical Writer
Core
Transform complex technical concepts into clear, engaging documentation for mining software products, supporting customers throughout their software journey.
Role type
Technical Writer (Software)
Builds
Release notes, installation guides, configuration manuals, online help systems, and user documentation for global mining software portfolio.
Domain
Mining technology / Software
Deliverable
product features
Required skills
Technical writing, content management tools (MadCap Flare), software development lifecycle understanding, ability to translate complex technical concepts, documentation standards creation
Preferred skills
Experience in software, technology, or mining technology environments, degree in Computer Science, Geology, or Engineering
Technologies
MadCap Flare, documentation and localisation tools
Responsibilities
Develop and maintain release notes, installation guides, configuration manuals, online help systems, and user documentation; Collaborate with product managers, developers, testers, and support teams to understand product updates; Review and update existing documentation for accuracy and consistency; Contribute to documentation standards and best practices; Support administration of documentation and localisation tools
Seniority
Mid-level, hands-on IC