EL1 Senior Salesforce Software Engineer
Core
Provide technical support, administration, and continuous improvement of enterprise Salesforce solutions (Service Cloud, Health Cloud, Digital Experience) in a complex ICT environment.
Role type
Senior Salesforce Support Engineer (Level 2)
Builds
Enterprise Salesforce applications and services (via careerplan.io/jobs/6df311e4-d07a-41d2-abdc-40198893897f-el1-senior-salesforce-software-engineer-at-softtest-pays-pty)
Domain
Cloud computing / Salesforce ecosystem
Required skills
Salesforce platform administration, Level 2 incident resolution, declarative automation (Flows), data management, release assessment, user access control, business process analysis, technical documentation, Agile collaboration, knowledge sharing, emerging technology adoption (OmniStudio)
Preferred skills
None stated
Technologies
Salesforce, Service Cloud, Health Cloud, Digital Experience, Flows, OmniStudio (Vlocity)
Responsibilities
Investigate and resolve complex Level 2 incidents; administer users, licenses, and security controls; configure and maintain Salesforce functionality; assess platform releases and updates; manage data loading and analysis; support user acceptance testing; develop technical documentation; provide technical guidance and knowledge transfer.
Seniority
Senior, hands-on IC
