Porter/ Valet - Part Time
Core
Front-of-house guest services and transportation coordination for hotel guests.
Role type
Front-of-house service associate (concierge/valet)
Builds
Guest experiences, transportation arrangements, and hotel services
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest interaction, transportation coordination, local area knowledge, operational task execution, relationship building, policy adherence
Preferred skills
Career growth motivation, self-motivation, fast-paced environment adaptability
Responsibilities
Engage and inspire guests from arrival to departure, respond to guest enquiries for special arrangements including transportation and reservations, assist the Concierge team with operational tasks, build relationships with customers to enable future bookings, plan and execute team building activities, ensure timely completion of guest requests, serve as the main point of contact for external and internal clients, uphold company policies and procedures