Guest Experience Attendant
Core
A casual, hands-on role assisting guests with check-ins/check-outs and providing food and beverage service in a hotel setting.
Role type
Guest Experience Attendant (Front Office & F&B)
Builds
Guest check-in/check-out processes, café/bar service, and in-room dining
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest check-in/check-out, food and beverage service, local recommendations, order delivery, table clearing, area setup/packing, payment processing, cross-department coordination
Preferred skills
Previous hospitality experience in Front Office and F&B, RSA Certificate
Technologies
None
Responsibilities
Welcome guests and handle check-ins/check-outs, assist with food and beverage service, provide local recommendations and handle guest requests, deliver orders and clear tables, set up and pack down function areas, coordinate with housekeeping, process payments
Seniority
Casual, entry-level