Practice Manager
Core
Oversee the efficient and effective operation of an emergency and urgent care service, coordinating administration, nursing, and medical teams to ensure seamless service delivery and compliance.
Role type
Senior healthcare operations manager (Practice Manager)
Builds
Emergency and urgent care clinical services
Domain
Healthcare / Private Medical Facility
Required skills
Healthcare operations leadership, staff management and rostering, financial oversight and budgeting, regulatory compliance (NSQHS, AHPRA), stakeholder liaison, strategic planning, inventory and procurement management
Preferred skills
Postgraduate qualifications in Health Administration, accreditation preparation experience, knowledge of emergency care workflows, digital health transformation
Technologies
Practice management systems (Genie, Best Practice), payroll platforms, digital rostering tools, electronic medical record systems
Responsibilities
Lead recruitment, induction, and staff credentialing processes; manage rostering, shift allocation, and backfill coverages; oversee non-clinical operations including facilities and support services; manage departmental budgets and facilitate billing processes; ensure compliance with NSQHS Standards and accreditation bodies; act as central liaison between Directors, Board, and Clinical Management Team; contribute to strategic planning initiatives including new service lines and digital transformation.
Seniority
Senior, hands-on IC