Associate, Fraud Investigations - Identity & ATO (Fixed-Term Contract)
Core
Investigate Account Takeover (ATO) and Identity Fraud cases to protect client accounts and secure compromised assets.
Role type
Associate Fraud Investigator (Identity & ATO)
Builds
Secure compromised accounts and remediate fraud incidents for Wealthsimple clients
Domain
Financial Services / Fraud Prevention
Deliverable
client delivery
Required skills
Fraud investigation, identity verification, data analysis, case management, client communication, SLA adherence
Preferred skills
ATO/identity fraud experience, financial services knowledge, anomaly detection
Responsibilities
Evaluate fraud alerts and verify identities, lock down compromised accounts, guide clients through recovery, manage multiple investigations within SLAs, participate in weekly calibration sessions
Seniority
Associate, hands-on IC
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