Senior Data Center Technician
Core
Prepare, install, diagnose, troubleshoot, replace, and decommission IT equipment within Microsoft's global data centers to support cloud services like Azure, Office 365, and Xbox.
Role type
Senior hands-on IC data center technician
Builds
Core infrastructure and foundational technologies for Microsoft's online services
Domain
Cloud infrastructure / Data center operations
Deliverable
physical/clinical work
Required skills
IT hardware diagnostics, troubleshooting, hardware installation, rack management, cabling, safety compliance, security compliance, mentoring
Preferred skills
Production data center experience, inventory control, network certifications, data center foundation certification
Technologies
Racks, hard drives, routers, switches, PPE, electrical systems
Responsibilities
Apply advanced diagnostic and troubleshooting expertise to identify issues; Decommission hardware for complex changes; Delegate hardware installation work and provide expert guidance; Ensure quality execution and coordinate downtime; Assist technicians with complex tasks and escalate issues; Verify post-execution quality checks and compliance with safety protocols; Verify security compliance for decommissions; Maintain awareness of KPIs; Train and mentor technicians; Conduct or assist in daily safety briefings.
Seniority
Senior, hands-on IC
