Administration Officer
Core
Deliver culturally appropriate, equitable, comprehensive, high quality, effective and confidential Intermediate Care focused administrative, reception and clerical services for patients/clients and staff of the SALHN GP Plus sites.
Role type
Intermediate Care Administration Officer
Builds
GP Plus sites administrative services
Domain
Healthcare / Community Health
Required skills
Administrative and frontline service experience in community health, client record management, appointment scheduling, mail processing, conflict resolution, prioritization and organization, initiative and problem solving
Preferred skills
Innovative thinking, quality improvement contributions
Technologies
Client record systems, information management systems
Responsibilities
Responding to incoming calls and walk-in visitors, assessing client need and providing referral options, ensuring room bookings and resources are current, registering new clients and maintaining client records, processing incoming and outgoing mail, referring clients to intake services and arranging appointments
Seniority
Mid-level, limited supervision