Senior Manager, Business Continuity and Crisis Management
Core
Leading enterprise-wide business continuity and crisis management capabilities to prepare for, respond to, and recover from severe operational disruptions in a financial market operator.
Role type
Senior Manager, Business Continuity and Crisis Management
Builds
Enterprise resilience frameworks, crisis response capabilities, and operational resilience initiatives.
Domain
Financial services / Critical infrastructure / Operational Resilience
Required skills
Business continuity management, Crisis management, Operational resilience, Regulatory compliance (CPS 230, ASIC, RBA), Program leadership, Stakeholder engagement, Risk assessment, Reporting to senior management, Governance arrangements, Dependency management
Preferred skills
Financial market infrastructure experience, Business service data models, Resilience technology platforms (ServiceNow, CSDM, CMDB), Regulated transformation programs, Industry certifications (CBCI, MBCI, ISO 22301)
Technologies
ServiceNow, CSDM, CMDB
Responsibilities
Lead enterprise Business Continuity Management and Crisis Management capabilities; Maintain and improve BC/CM frameworks and governance; Drive enterprise preparedness through planning and exercising; Lead strategic resilience initiatives; Partner with business, tech, ops, and risk teams; Provide leadership during major incidents; Monitor resilience risks and drive improvement; Deliver reporting to senior management and regulators.
Seniority
Senior, hands-on IC with strategic oversight