Head of Community & Patient Engagement
Core
Lead patient and community engagement initiatives in ANZ, building partnerships with patients, organizations, and healthcare providers to co-create strategies that enhance the patient journey and improve medicine quality use.
Role type
Senior operational leader (Head of Community & Patient Engagement)
Builds
Patient support programs (PSPs), patient communication materials, disease awareness campaigns, and patient experience projects (e.g., Empaveli kits, enFuse pump, Florio app)
Domain
Specialty pharmaceuticals / Rare diseases
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, partnership development, stakeholder management, project management, vendor management, cross-functional collaboration, program design
Preferred skills
Experience with patient forums, digital health tools, regulatory compliance
Technologies
MS Office
Responsibilities
Develop sustainable partnerships with patient organizations; Integrate patient perspectives into strategic planning; Lead development of patient support programs (PSPs); Manage 3rd party vendors for PSP execution; Lead projects linked to patient experience with specific products; Coordinate patient engagement activities like forums
Seniority
Senior, hands-on IC
