Solutions Engineer

San FranciscoFull-time2026-10-08 → 2026-11-10

Core

Solutions Engineer bridging Sales and Customer Success to help developers and enterprises integrate Tavus AI Humans platform, focusing on technical implementation, customization, and troubleshooting.

Role type

Solutions Engineer (Sales & Customer Success)

Builds

AI Humans (real-time human simulation models for face-to-face conversations)

Domain

AI / Human-Computer Interaction / Video Processing

Deliverable

production ML models

Required skills

Full-stack development, API integration, debugging, customer communication, technical documentation, solution architecture

Preferred skills

AI/ML model experience, video processing APIs, JavaScript/TypeScript, Python

Technologies

JavaScript, TypeScript, Python, APIs, Webhooks

Responsibilities

Facilitate technical conversations with developers and decision-makers, debug API requests and production issues, create developer resources like sample code, collaborate on solution design and integration, automate support processes, translate technical issues into clear explanations

Seniority

Mid-level, hands-on IC

About tavus

Tavus is an AI research lab pioneering human computing. We’re building PALs: a new kind of application that closes the gap between people and machines, free from the friction of today’s systems. Our real-time human simulation models let machines see, hear, respond, and even look real—enabling meaningful, face-to-face conversations. PALs combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.