Family Wellbeing Service – Family Support Worker
Core
Provide intensive family support through case management for Aboriginal and Torres Strait Islander children and families experiencing vulnerability, focusing on safety planning, risk assessment, and building family capabilities.
Role type
Senior IC family support worker (case management)
Builds
Support plans, safety plans, and intervention strategies for vulnerable families
Domain
Social services / Child protection / Indigenous community support
Deliverable
client delivery
Required skills
culturally safe case management, risk assessment, safety planning, advocacy, stakeholder collaboration, parenting skills development, budgeting and household management support, community engagement, time management, computer proficiency
Preferred skills
experience working with Aboriginal and/or Torres Strait Islander people in remote communities, knowledge of domestic and family violence impacts on Indigenous communities
Technologies
database systems for client records
Responsibilities
Comprehensively assess family needs; build family capabilities and connections; advocate for families across multiple service providers; facilitate personal support and development including parenting and budgeting skills; deliver practical services addressing specific family needs; maintain accurate client records in appropriate databases; implement intervention strategies for immediate safety concerns; travel regularly to remote communities across Cape York
Seniority
Mid-level, hands-on IC