Case Manager - DFV
Core
Provide specialist case management and support to women and children experiencing domestic and family violence across refuge and outreach settings.
Role type
DFV Case Manager (Refuge & Outreach)
Builds
Safety plans, individual case plans, and referral pathways for clients.
Domain
Social Services / Domestic and Family Violence
Deliverable
client delivery
Required skills
DFV risk assessment, safety planning, case management, trauma-informed practice, culturally safe practice, complex needs support, advocacy, stakeholder collaboration
Preferred skills
Experience with mental health and AOD concerns, First Nations cultural knowledge
Technologies
Case management systems, client record keeping
Responsibilities
Provide welcoming and responsive support to women in refuge and community settings; Undertake ongoing risk assessments and safety planning; Develop and review individual case plans; Support clients to access housing, health, legal, and financial services; Provide outreach support to women transitioning to stable accommodation; Maintain accurate client records; Participate in after-hours on-call roster.
Seniority
Mid-level, experienced practitioner