Premium Guest Host
Core
Deliver personalized service and cultivate relationships with premium gaming guests in a high-touch hospitality environment.
Role type
Premium Guest Host (Hospitality & Gaming)
Builds
Premium gaming experiences and guest satisfaction
Domain
Hospitality, Gaming, Leisure
Deliverable
product features
Required skills
Relationship building, Food and beverage service, Gaming machine operations (payouts, refills, minor faults), Compliance adherence, Conflict resolution, Multitasking
Preferred skills
High personal presentation standards, Discretion, Fast-paced environment adaptability
Technologies
Gaming machines, RSA/RCG compliance systems
Responsibilities
Serve food and beverages to guests, Assist with gaming machine payouts and refills, Promote club benefits and events, Respond to guest enquiries and resolve concerns, Support responsible gaming practices, Maintain operational standards
Seniority
Individual Contributor