Pharmacy Technology Trainer & Customer Success Specialist
Core
Deliver engaging product training, onboarding, and ongoing user support for the PharmaPrograms Pro platform to pharmacy teams across Western Australia and South Australia.
Role type
Customer success specialist / field trainer
Builds
PharmaPrograms Pro platform adoption and usage within the pharmacy network
Domain
Healthcare technology / Pharmaceutical services
Deliverable
product features
Required skills
community pharmacy experience, customer service, technology training, CRM management, sales support, field travel
Preferred skills
none stated
Technologies
CRM systems, sales reporting tools
Responsibilities
Deliver product training and demonstrations to pharmacy teams, build relationships with pharmacy partners, follow up on sales leads, maintain CRM records and performance reporting, collaborate with commercial and marketing teams
Seniority
Individual contributor, field-based