Omnichannel Manager (Medical Affairs)
Core
Design and implement digital customer engagement initiatives to ensure Medical Affairs content reaches healthcare professionals through effective and compliant channels.
Role type
Omnichannel Manager (Medical Affairs)
Builds
Digital engagement platforms, email campaigns, websites, and medical information channels for healthcare professionals.
Domain
Pharmaceutical / Life Sciences / Medical Affairs
Deliverable
dashboards & analysis
Required skills
Omnichannel strategy development, scientific content dissemination, stakeholder management, agency and vendor management, data analytics, regulatory compliance navigation
Preferred skills
Knowledge of Medicines Australia Code, therapeutic area expertise (Cardiometabolic, Oncology, etc.)
Technologies
Email marketing platforms, web content management systems, dashboarding tools
Responsibilities
Develop omnichannel engagement strategies, create scientific content dissemination plans, partner with Medical Affairs teams, support MSL teams with digital tools, manage external agencies, develop performance dashboards, ensure regulatory compliance
Seniority
Mid-Senior, hands-on IC
