Tech Solutions Consultant (D2C & Ecommerce)
Core
Trusted advisor bridging business strategy and technology to design scalable D2C and ecommerce solutions for clients.
Role type
Senior Tech Solutions Consultant (Pre-sales & Solution Architecture)
Builds
Scalable ecommerce and digital commerce solutions for D2C brands
Domain
Ecommerce / Digital Commerce / Southeast Asia
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Client discovery, solution architecture, technical pre-sales, project scoping, SOW creation, cross-functional collaboration, stakeholder management, risk identification, business requirement translation
Preferred skills
Shopify, Shopify Plus, Magento/Adobe Commerce, Salesforce Marketing Cloud, CRM/CDP platforms, OMS, WMS, ERP integrations, payment gateways, loyalty platforms, customer service platforms, API integrations, middleware, cloud platforms, digital marketing ecosystem, omnichannel commerce
Technologies
Shopify, Shopify Plus, Magento, Adobe Commerce, Salesforce Marketing Cloud, CRM, CDP, OMS, WMS, ERP, Payment Gateways, Loyalty Platforms, Customer Service Platforms, Cloud Platforms
Responsibilities
Lead client discovery workshops to understand business objectives and digital strategies; Design scalable D2C and ecommerce solutions aligned with client objectives; Recommend appropriate technology stacks and best practices; Estimate implementation effort, timelines, and resources; Prepare Statements of Work (SOW) and functional requirement documents; Facilitate communication between technical and non-technical stakeholders.
Seniority
Mid-Senior, hands-on IC