Customer Service Repairs Executive
Core
Process repairs and orders for Aftermarket customers, ensuring on-time deliveries and managing the customer interface from order review to cash collection.
Role type
Customer Service Repairs Executive
Builds
Aftermarket repair services and order fulfillment for aerospace customers
Domain
Aerospace / Aftermarket
Required skills
Aerospace experience (military and civil), ERP system proficiency, EASA 145 knowledge, export/import awareness, order processing, quotation generation, cash collection support
Preferred skills
Opportunity identification, MS Office proficiency, attention to detail, scheduling and planning
Technologies
Ultra's ERP system, MS Office
Responsibilities
Review customer orders and challenge requirements prior to work commencement, load repair orders into ERP, provide timely order updates, manage customer interface and support contracts, resolve customer issues and payment delays, support cash collection
Seniority
Individual Contributor