Infrastructure Specialist
Core
Provide site support and ensure compliance with IT policies for Eaton's local and remote users, ensuring fast restoration of IT service interruptions and leading regional improvement initiatives.
Role type
Senior IC infrastructure specialist (IT/OT)
Builds
Site IT services, OT connectivity, and network infrastructure for manufacturing environments
Domain
Industrial manufacturing / Operational Technology
Required skills
IT service management, server room support, network troubleshooting (LAN/WAN/OT), mobile device management, VoIP/telephony support, cybersecurity fundamentals, Lean Daily Management, vendor coordination, project management
Preferred skills
AI tool utilization, root cause analysis, budgeting and forecasting, M&A integration support
Technologies
Office 365, BeyondTrust, Zscaler, ServiceNow, SD-WAN, UPS systems, femto cells, ITAR-compliant systems
Responsibilities
Deploy and troubleshoot hardware, operating systems, and productivity software; manage virtual desktops and printers; provide hands-on support in server rooms; troubleshoot LAN/WAN and OT environments; deploy VoIP and conference room tech; create technical documentation; lead small technical projects; mentor new hires; coordinate with telecommunications vendors.
Seniority
Senior, hands-on IC with team leadership