Lead Field System Engineer
Core
Serve as the key technical interface between front-end teams (customer/sales/PLM/FAE/Service) and R&D internal functions to enable faster issue resolution, stronger customer engagement, and successful deployment.
Role type
Lead Field System Engineer
Builds
UPS, PV, and storage power solutions
Domain
Power management, data center, utility, industrial, commercial, aerospace, and mobility markets
Required skills
1P & 3P UPS design, PV system design, energy storage system design, switching supply power design, technical support, solution assessment, cross-functional alignment, technical training, industry insight gathering
Preferred skills
None stated
Technologies
1P UPS, 3P UPS, PV systems, storage systems, switching supplies
Responsibilities
Provide timely and effective technical support to customers, sales teams, channel partners, and project execution teams; Lead assessment of customer, PLM, and FAE requirements to offer feasible solutions; Drive resolution of customer issues and quality cases by aligning front-end and R&D support; Lead technical training or sharing for service, FAE, sales, PLM, and R&D functions; Gather feedback from customers and front-end teams to offer input for product development
Seniority
Senior, hands-on IC
