CareerPlan

Customer Support Senior Representative for Strategic Accounts

Budapest, HUN, 1123RemoteFull-time2026-09-30 → 2026-11-10
Hybrid

Core

Coordinate end-to-end order management for strategic accounts across EMEA, managing sales orders, RFIs/RFQs, and ensuring timely delivery.

Role type

Senior Customer Support Representative for Strategic Accounts

Builds

Operational excellence and high customer satisfaction for strategic accounts

Domain

Industrial manufacturing / Supply chain

Required skills

Order management, ERP systems (SAP/Oracle), RFI/RFQ processing, cross-functional coordination, data analysis (Excel/BI), project management

Preferred skills

Lean methodology, business compliance, tender support

Technologies

SAP, Oracle, Excel, BI tools

Responsibilities

Manage full order lifecycle from sales order entry to delivery; Coordinate with supply chain, application engineers, and CSOs; Support tender processes and RFQs; Act as escalation focal point for key accounts; Ensure business continuity and process improvement.

Seniority

Senior, 3–5 years experience