Manager - Key Account Management
Core
Manage end-to-end social commerce strategy, operations, and profitability for international brand clients (FMCG, Global brands) in Southeast Asia.
Role type
Manager, Key Account Management
Builds
Social commerce sales, promotional campaigns, and client retention for global brand partners
Domain
E-commerce / Social Commerce / FMCG / Retail
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, GMV optimization, client relationship management, cross-functional coordination, business analytics, contract management, inventory forecasting
Preferred skills
Social commerce experience, online media marketing, Excel/PowerPoint proficiency, project leadership
Technologies
Excel, PowerPoint
Responsibilities
Manage account profitability via P&L; execute social commerce strategies including content, sales, and promotion; coordinate with internal teams (tech, warehouse, marketing) and external agencies; manage client onboarding and retention; present analysis and recommendations to stakeholders; handle contract management and SOW creation.
Seniority
Manager, hands-on IC with team coordination