Allocations and Administration Officer
Core
Manage care staff placements, ensure seamless shift fulfilment, and maintain relationships with clients and support workers in home care.
Role type
Operations and rostering coordinator for home care staffing
Builds
Home care shift schedules and staff rosters across multiple locations
Domain
Healthcare / Home care staffing
Required skills
rostering systems, case management records, compliance management, customer service, problem-solving
Preferred skills
NDIS and homecare packages knowledge
Responsibilities
Fill and manage home care shifts, handle customer and client shift requests, maintain accurate staff rosters and case management records, ensure compliance requirements for home care staff, build and maintain relationships with clients and care staff, provide excellent customer service and respond to inquiries promptly