Account Manager Rumänien (m/w/d)
Core
Account Manager responsible for acquiring and managing a portfolio of care staff (Betreuungskräfte) to support families in need of care services.
Role type
Account Manager (Sales & Client Success)
Builds
Care staff pipeline and ongoing support for care placements
Domain
Home care / Elderly care / Social services
Deliverable
client delivery
Required skills
Account management, sales, conflict resolution, stakeholder management, feedback collection, cross-functional collaboration
Preferred skills
Experience in home care, Salesforce/Pipedrive/Hubspot, German (C1) or English (C1)
Responsibilities
Consult with care staff on incoming requests to build a pipeline, discuss care assignments and support transitions/emergencies, manage care staff portfolio, conduct satisfaction surveys, share best practices for conflict resolution, collaborate with international teams, provide feedback to optimize processes
Seniority
Individual Contributor