Customer Service / Internal Sales Representative
Core
Answering incoming enquiries regarding stock availability, deliveries and pricing; providing quotes; inputting sales orders; coordinating with warehouse staff; and analyzing stock availability.
Role type
Customer Service / Internal Sales Representative
Builds
Mechanical power transmission and chain products
Domain
Industrial machinery / Power transmission
Deliverable
product features
Required skills
Customer service, Sales, Inventory management, Order entry, Communication, Time management, Computer literacy, Attention to detail
Preferred skills
Knowledge of Chain, Bearings, Power Transmission, Hydraulics products
Responsibilities
Answering incoming enquiries regarding stock availability, deliveries and pricing; Providing quotes to customers via phone or email; Inputting sales orders; Coordinating with warehouse staff to ensure customer delivery expectations are met; Analysis of stock availability using system reports; Maintenance of customer information regarding orders held in the system