Field Service Supervisor Power - Sydney, NSW
Core
Lead and support a team of field service technicians across commissioning, maintenance, and emergency service delivery, coordinating daily operations and ensuring high safety and customer satisfaction standards.
Role type
Senior IC field service supervisor
Builds
Field service operations for commissioning, maintenance, and emergency repairs
Domain
Industrial power systems / Electrical / HVAC
Required skills
Team leadership, scheduling, customer service, technical guidance, quality assurance, performance management, inventory management, WHS compliance
Preferred skills
Electrical, mechanical, HVAC, or power systems background
Responsibilities
Coordinate and schedule field service technicians for service, commissioning, maintenance, and breakdown work; Manage after-hours callout operations and ensure customer commitments are met; Support technicians with technical guidance, documentation, and administrative requirements; Respond promptly to customer service requests, quotations, and operational enquiries; Conduct site visits, inspections, and quality checks to ensure service standards are achieved; Monitor staff performance, provide coaching and training recommendations, and support ongoing development
Seniority
Senior, hands-on IC