Director of Business Operations
Core
Build and run the company-wide coordination engine, operating model, and planning cadence for a scaling legal tech enterprise.
Role type
Director of Business Operations (Build-and-run leadership)
Builds
Company-wide metric tree, decision-rights framework, business review cadence (MBR/QBR), and business systems backbone.
Domain
Legal Technology / Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Company-wide planning (OKRs, metric trees), analytics fluency (SQL, dashboards), decision-rights framework design, executive presence, cross-functional partnership, team building
Preferred skills
Scaling company experience (1000+ people), hyper-growth environment tenure, Chief of Staff or Senior Ops background
Technologies
Notion, Slack, SQL
Responsibilities
Own the operating model end-to-end, design and run business review cadence, translate metric analysis into business cases, define decision-rights framework, partner with internal communications, own business systems backbone, build and lead the Business Operations team
Seniority
Director, hands-on IC with leadership mandate
