Hospitality Venue Manager
Core
Oversee day-to-day operations of a social sports entertainment venue featuring seven simulator activities (Cricket, Tennis, Baseball, Lacrosse, Darts, Golf, F1 Racing) for kids and adults.
Role type
Venue Manager
Builds
Immersive simulator gaming experiences and in-venue events
Domain
Hospitality / Entertainment / Sports Technology
Required skills
Team management, rostering, staff development, training, customer experience management, event delivery, budget management, cash handling, health and safety compliance, marketing, business development
Preferred skills
Passion for guest experiences, adaptability, organizational skills, career growth mindset
Technologies
Sports simulators (Cricket, Tennis, Baseball, Lacrosse, Darts, Golf, F1 Racing)
Responsibilities
Manage a small team of 4-5 casual staff including rostering and goal setting; Handle general enquiries for bookings, events, complaints, and incidents; Lead in-venue and local community marketing to drive revenue; Ensure simulators are in good working condition including servicing; Enforce club rules, industry compliance, health & safety regulations, and RSA; Perform basic cash management duties such as safe counts and banking.
Seniority
Mid-level, hands-on IC