Oracle HCM Cloud Consultant
Core
Provide L2/L3 functional application support, maintenance, and continuous improvement for Oracle HCM Cloud applications.
Role type
Senior IC Oracle HCM Cloud Consultant (AMS)
Builds
Oracle HCM Cloud applications (Core HR, Absence, Recruitment, Learning, Talent & Succession, Performance & Goals, Compensation, AI Studio)
Domain
Human Resources / Enterprise Cloud Software
Required skills
Oracle HCM Cloud functional support, Incident/Problem/Change/Service Request management, AMS/Managed Services experience, SLA-driven support, troubleshooting, release management, quarterly patch validation
Preferred skills
None stated (via careerplan.io/jobs/65f7021c-7240-4025-b5e5-7159949cbec9-oracle-hcm-cloud-consultant-at-xpt-software-australia-pty)
Technologies
Oracle HCM Cloud, AI Studio
Responsibilities
Analyze, troubleshoot, and resolve incidents, defects, and service requests within SLA timelines; Perform impact assessment, configuration changes, testing, and deployment of approved enhancements; Support Oracle quarterly release analysis, regression testing, and production deployment activities; Conduct root cause analysis for recurring issues and recommend permanent solutions; Prepare operational reports, service metrics, and governance updates; Identify opportunities for automation, process improvements, and service optimization
Seniority
Senior, hands-on IC
