Insurance Claims Officer
Core
Investigate, assess, and resolve insurance claims for a logistics and transport business, ensuring accurate documentation and positive commercial outcomes.
Role type
Insurance Claims Officer
Builds
Resolved claims and accurate claims records for the logistics and transport division
Domain
Logistics and Transport / Insurance
Deliverable
client delivery
Required skills
Claims management, Insurance assessment, Investigation, Negotiation, Documentation management, Data reporting, Process improvement
Preferred skills
Freight or logistics industry experience, Microsoft Office (Excel, Word, PowerPoint)
Responsibilities
Manage and process insurance claims from initiation to resolution, Review claims documentation and assess validity, Conduct investigations to gather relevant information, Liaise with internal units, customers, and insurance providers, Negotiate settlements, Maintain accurate claims records, Contribute to reporting activities, Identify opportunities to improve claims processes