Team Leader In Home Support
Core
Lead and manage high-quality in-home support services for elderly and veteran clients, ensuring person-centred care and operational performance.
Role type
Senior IC home care team leader
Builds
In-home support services for Support at Home Packages and Veteran Home Care (VHC) funded services
Domain
Aged care and community services
Deliverable
physical/clinical work
Required skills
Leadership, case management, service planning, budget oversight, risk management, change management, performance monitoring
Preferred skills
Management qualification, knowledge of aged care quality standards, consumer-directed care models
Technologies
Client management systems, Microsoft Office
Responsibilities
Lead, coach, and support care partners and coordinators; oversee intake processes and client onboarding; monitor timeliness of assessments and care plan development; ensure accurate data entry and client profile creation; oversee clients' quarterly budgets; maintain accurate client documentation
Seniority
Senior, hands-on IC
