IT Solutions Analyst Lead
Core
Lead the deployment, maintenance, and improvement of Salesforce and Agentforce business applications to support global commercial operations, sales effectiveness, and customer engagement.
Role type
Senior IC Salesforce Solutions Architect / Lead
Builds
Salesforce Experience Cloud, Sales Cloud, Service Cloud, Mobile, and Agentforce-enabled digital agents
Domain
Agriculture / Enterprise CRM / AI & Automation
Deliverable
production ML models | product features
Required skills
Salesforce platform expertise, Agentforce/AI agent development, solution architecture, technical leadership, Agile delivery, system integration, data governance, security modeling
Preferred skills
Experience with Lightning Web Components, Apex, Flow, conversational AI platforms, enterprise SaaS deployment
Technologies
Salesforce, Experience Cloud, Sales Cloud, Service Cloud, Agentforce, Lightning Web Components, Apex, Flow, APIs
Responsibilities
Lead deployment and configuration of Salesforce and Agentforce solutions; translate business requirements into technical specifications and scalable designs; mentor developers and administrators; define solution architecture and enforce development standards; conduct testing and ensure system performance; partner with stakeholders on roadmap and strategy.
Seniority
Senior, hands-on IC with leadership responsibilities