Քարտերի սպասարկման մասնագետ
Core
Support branch network operations and process customer complaints and chargeback requests for card transactions.
Role type
Card Operations Specialist
Builds
Card transaction processing and dispute resolution workflows
Domain
Banking / Payments
Deliverable
client delivery
Required skills
Card operations experience, MS Office, English, Russian
Preferred skills
Teamwork, attention to detail
Technologies
ArCa, Visa, MasterCard
Responsibilities
Support branch network with card-related inquiries, Process customer complaints and chargeback requests within deadlines, Collaborate with payment systems (ArCa, Visa, MasterCard), Investigate and report on unprocessed daily transactions