National Colocation & Quality Assurance Manager
Core
National leader responsible for colocation operations, quality assurance, and customer lifecycle management for shared digital infrastructure.
Role type
Senior IC operations and quality assurance manager
Builds
Colocation services, customer portals, and reporting dashboards for telecommunications infrastructure
Domain
Telecommunications infrastructure and asset management
Required skills
Enterprise strategic leadership, commercial and portfolio judgement, governance and assurance, senior stakeholder influence, performance and value leadership, transformation and systems leadership
Preferred skills
Degree in business, project management, or SAED
Technologies
Site 360 systems
Responsibilities
Manage customer portal access and reporting, oversee colocation applications and revenue, develop end-to-end customer installation processes, ensure site access and permit compliance, oversee installation quality and asset assurance, maintain customer equipment registers, deliver customer service and stakeholder engagement, monitor team performance and operational KPIs, ensure accurate revenue milestone recording, develop systems for Site 360 project
Seniority
Senior, hands-on IC with national scope
